Shipping policy

U.S. Shipping Destinations

Leabrig ships within the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands, or Armed Forces addresses (AA, AE, or AP), hotels, or P.O. Boxes.

If an order is submitted with one of these restricted delivery addresses, Leabrig may request an alternate eligible delivery address or additional information necessary to complete shipment. If suitable delivery arrangements cannot be made, the order may be canceled and refunded.

In limited circumstances, Leabrig may authorize shipment to a restricted address or otherwise make special shipping arrangements. Any additional delivery requirements, risks, or charges associated with such arrangements will be communicated to the customer before shipment.

Estimated Transit Time:  Most U.S shipments are expected to arrive within 3–6 business days after shipment. Transit times are carrier estimates and are not guaranteed.

Risk of Loss: Unless otherwise required by applicable laws, orders are shipped pursuant to a shipment contract. Provided Leabrig has properly fulfilled its shipping obligations, risk of loss or damage in transit passes to the purchaser when the merchandise is duly delivered to the carrier.

Shipping Rates: Flat-rate shipping charges are often discounted as an incentive and may be lower than Leabrig's actual shipping cost. Certain products may qualify for complimentary shipping or may be subject to a different shipping rate, as stated in the product description. Shipping rates and eligibility may change at Leabrig's discretion. The applicable shipping charge will be displayed at checkout before payment.

Damage in Transit:  Damage believed to have occurred during transit must be reported to Leabrig as soon as possible, but no later than 14 calendar days after delivery. Claims and supporting documentation should be emailed to Umbrellas@Leabrig.com.

Please provide your order number, as well as clear, well-lit photographs showing:

• The exterior of the shipping box, including all visible damage.
• The shipping label, with the tracking information clearly visible.
• The interior packaging and packing materials.
• The damaged merchandise from multiple angles.

The merchandise must remain unused, with all original tags attached. All original packaging and packing materials must be retained. Additional photographs, documentation, or inspection may be requested as necessary. Do not repair, alter, discard, or return the merchandise or packaging before receiving instructions from Leabrig.

International Shipping: International shipping is available on a case-by-case basis to select destinations. Customers outside the United States should contact Leabrig at Umbrellas@Leabrig.com before placing an order to confirm shipping availability and obtain a shipping quote. U.S. flat-rate and complimentary shipping offers do not apply to international orders.